Terms, shipping and returns

Last updated: October 15, 2026

Thank you for shopping with AnswerKid Sports Cards. We pack and ship your sports cards, trading cards and sealed products carefully and promptly. By buying on answerkidsportscards.store you accept these terms.

Order processing

Orders are usually processed and shipped within 1 business day after payment is received. Orders placed on weekends, holidays or busy periods may take a little longer. When your order ships, we let you know with the tracking information if the shipping method has it.

Shipping methods, times and cost

The shipping cost is shown in the cart before you pay. Delivery times are estimated by the carrier and are not guaranteed by AnswerKid Sports Cards: weather, holidays or other circumstances outside our control may cause delays.

Packaging

We know how important it is to protect a collectible. We pack cards with protective materials suited to the product and order size, and take reasonable precautions so they arrive safely and in the condition described.

Shipping address

You are responsible for entering a complete and correct address. If you notice an error, write to us right away: we will do our best to fix it if the order has not shipped, but it cannot be guaranteed once processed. We are not responsible for delays, failed deliveries or packages returned because of an incorrect or incomplete address.

Lost, delayed or damaged packages

If your package seems lost, is very late or arrives damaged, write to us with your order number and photos or documents when applicable. We help you review the shipment and, when appropriate, sort it out with the carrier. If it arrives damaged, keep all the packaging.

International shipping

If international shipping is offered, it is shown at checkout. The destination country's taxes, duties and customs fees are paid by the buyer, unless checkout says otherwise. International delivery times may vary due to customs and the carrier.

Final sales: no returns, exchanges or refunds

Because these are collectibles, all sales are final. We don't accept returns or exchanges, and we don't refund change-of-mind purchases. Please review the description, photos and quantity carefully before you buy. This applies to, among others, sports and non-sports cards, singles, lots, sealed products (boxes, packs and cases), graded cards, collectibles, trading card games (TCG), and breaks or other collectible products where applicable. Once an order is placed and processed, it is a final sale.

Card condition

Cards may have normal factory imperfections, such as print lines, surface marks, centering variations or corner and edge flaws. Unless a card is advertised as professionally graded, we don't guarantee that a raw card will receive a particular grade from PSA, BGS, SGC, CGC or any other grading company.

Sealed products

Sales of sealed products are final. We are not responsible for the contents, the cards pulled, autographs or memorabilia, the manufacturer's stated odds, or the condition or value of the cards inside. An opened sealed product cannot be returned or exchanged.

Damaged, incorrect or missing items

If you receive an item damaged in shipping, materially different from what you ordered, or if something is missing from your package, write to us as soon as possible after delivery, with your order number, what happened and clear photos of the item and the packaging. We review the case and, when appropriate, resolve it with you. Don't throw away the packaging until it is resolved.

Cancellations

Cancelling an order after it is placed cannot be guaranteed. If you need to cancel, write to us right away. If the order has already been processed, packed or shipped, it may not be possible to cancel it.

Shipping cost

The shipping cost is not refundable, except where required by law or when a refund is due to an error on our part.

Payments

You can pay by card on Stripe's secure page, or reserve your order from your account and pay it with ATH Móvil or PayPal. An order reserved to pay with ATH Móvil or PayPal has 48 hours to receive the payment; if it doesn't arrive in time, the cards go back to the shop.

Live raffles

Each raffle states the prize, how many spots it has, the price of each spot, how to pay, and when and where the draw is. You reserve your spot from your account and pay for it as the raffle says, within the time it gives; if the payment doesn't arrive in time, the spot is freed. The draw happens live once all spots are paid.

Live auctions

Anyone can watch the live auctions at cuenta.answerkidsportscards.store/live, but to bid you need an account with a confirmed email, a card saved on Stripe's secure page (with your express permission to charge it for what you win) and your shipping address.

Every bid is a commitment to buy: if your bid is the highest when the lot closes, you bought that lot at that price. A max bid authorizes the system to bid for you, step by step, up to that amount.

When you win, we automatically charge the lot's price to your saved card. Shipping is charged only once per show, with the first lot you win in that show, and everything you win in the same show ships together.

If the charge does not go through (the card is declined or the bank asks for confirmation), you have 48 hours to pay it with “Pay now” in My wins. If it is not paid in time, we may cancel the lot and restrict your account from bidding.

A bid in the last seconds of a lot extends the clock (extra time), so everyone has a chance to respond. The clock on the auction page is the official one: the video may be a few seconds behind and does not count to decide who won.

We may cancel a lot, before or after it closes, if there was an error in its description, its price or the system; if it was already charged, we refund the full amount.

Your card details are handled by Stripe: they never go through our page and we do not store them. We only keep the brand, the last 4 digits and the expiration date to show it to you. You can remove your card from your account at any time, except while you are leading a lot in progress.

Your consumer rights

Nothing in these terms limits any rights or remedies that consumer-protection laws do not allow to be excluded.

Contact

If you have questions about an order, a shipment or these terms, write to us at info@answerkidsportscards.com or through the contact form. AnswerKid Sports Cards · Puerto Rico.